Available only in the U.S.
Your scheduler, data analyst, marketer and receptionist all in one
Link AI is a software platform designed to handle routine front-office tasks in the background—helping dental practices stay organized, responsive, and connected, even after hours.
Link AI works as an AI dental receptionist alongside your existing Practice Management Software (PMS), bringing calls, messages, scheduling, and insights into one secure platform—without changing how your practice already operates.
Free 6-month trial
Get a free trial of Link AI, the AI-powered office management system that automates your practice.
Why choose Link AI?
Built to work with A-dec equipment
Link AI is designed to complement A‑dec+ and compatible A‑dec delivery systems, enhancing communication across your practice without changing how your equipment operates.
With A‑dec+ Intercom, Link AI supports real-time intra-office messaging—helping front-office and clinical teams stay connected without interrupting patient care.
Experience Link AI in action
What you get with Link AI
Choose a subscription that fits your practice
A‑dec offers flexible plans that grow with your practice. Schedule demo.
| Subscription tier | Standard | Advanced | Ultimate |
|---|---|---|---|
| Ideal for | Startups and small practices needing after-hours and overflow coverage | Small to mid-size practices ready to automate daily communication | High-volume or multi-provider practices with heavy call traffic |
| Monthly tokens* | 4,000 | 7,000 | 12,000 |
| AI call answering | ✔ | ✔ | ✔ |
| HIPAA compliant | ✔ | ✔ | ✔ |
| SOC 2 compliant | ✔ | ✔ | ✔ |
| AI conversational messaging | ✔ | ✔ | ✔ |
| Integrated patient forms | ✔ | ✔ | ✔ |
| Online scheduling tool | ✔ | ✔ | ✔ |
| Secure & flexible payment processing | ✔ | ✔ | ✔ |
| AI practice optimizer | ✔ | ✔ | ✔ |
| Call recording and transcription | ✔ | ✔ | ✔ |
| Integration of phone service, texting and AI assistant | — | ✔ | ✔ |
| Answers every call with seamless staff handoff | — | ✔ | ✔ |
| Smart patient outreach campaigns | — | ✔ | ✔ |
| Sends reminders via text and phone | — | ✔ | ✔ |
| Live call transfers between AI & staff | — | ✔ | ✔ |
*Tokens are usage units within your subscription. Each action consumes a set number of tokens and renews monthly.
Answering calls with AI: 10 tokens per minute |
Answering messages with AI: 5 tokens per minute |
Practice optimizer questions: 1 token per question
Committed to security and privacy
SOC 2
Link AI is built using security controls and operational practices aligned with SOC 2 standards, supporting the protection of sensitive patient information.
HIPAA compliant
Link AI meets HIPAA requirements to help ensure patient information stays protected at every step.
Robust data encryption
Your data is encrypted at all times—both when it's stored and when it's being sent. Access to data is strictly controlled, keeping it private and secure.
Data ownership
Your information belongs to you. You can ask us to delete it anytime. We never sell or share your data, so you won’t see any ads and your information stays safe.
Schedule demo
Schedule a demo to see Link AI in action and learn about our free 6-month trial.
Note: Available only in the U.S.
How is Link AI installed?
Link AI is a cloud-based solution that works alongside your existing practice management software. Setup is guided by a Link AI expert to ensure your communication channels, scheduling and workflows are configured correctly for your practice.
How do I order Link AI?
To get started, schedule a demo. A Link AI specialist will review your practice needs, discuss subscription options and guide you through next steps.
Will I need a credit card on file to start my six-month trial?
All transactions will be completed through your A‑dec Authorized dealer. A‑dec does not store personal credit card information. The A‑dec part number for the six-month free trial is available for a one time ‘purchase’ through your dealer. Contact your Territory Manager for more details. A member of the A‑dec/Link AI team will reach out in advance of the trial expiration to ensure access to Link AI isn’t disrupted should you choose to continue.
Does Link AI replace our office phone?
If you are subscribed to the advanced or ultimate subscription tier, Link AI serves as your primary phone solution. The standard subscription works alongside your existing setup. Browse Link AI subscription tiers.
How does the Link AI dental automation platform differ from competitors?
Many tools focus on a single communication channel. Link AI brings calls, messages, scheduling and insights together in one platform.
How are tokens used and stored?
Tokens are usage units within your subscription and renew monthly. Different actions—such as answering calls, responding to messages, or asking Practice Optimizer questions—use tokens based on activity, helping keep usage predictable as your practice grows.
Will my patients know they are interacting with AI?
Yes. Patients are informed when AI is used and conversations can always be handed off to your staff.
Does it integrate with my specific PMS?
Link AI works alongside your existing practice management software and syncs scheduling and patient data.
Can I request Link AI security and compliance documentation (i.e. SOC 2)?
Yes. Link AI maintains security and compliance documentation to support customer reviews and procurement processes. Request SOC 2 documentation.
What happens if the AI doesn't know the answer?
Conversations can be routed to your staff to ensure patients always get the help they need. After hours? AI will inform the patient and leave a note with staff to follow up the next day.
Is Link AI HIPAA compliant?
Yes. Link AI meets HIPAA requirements to help protect patient information.
